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Why You Should Ask About 24/7 On-site Apartment Maintenance in Fishers

August 07, 2020
Patio at North Haven

It’s 11:30 at night, and while you’re going to bed, you detect a light dripping. Looking up, you notice a wet mark on the ceiling that’s starting to get bigger . Anxiety hits as you run to find a saucepan or garbage can to capture the water.

Now what? Is there an emergency phone number for apartment maintenance? How many minutes will it be before they show up? Is this something that will have to wait until they open up ? Or were you shrewd enough to rent a complex with 24/7 on-site emergency apartment maintenance in Fishers?

What Exactly Dictates A Maintenance Emergency?

Master bedroom in Fishers apartments.

Hopefully, almost all of your apartment maintenance queries will be simple. You might discover that your blocked tub drain needs a little more finesse than a bottle of Liquid Plumber. Or maybe you inadvertently put a gash in the drywall while you tried to hang your new TV. These can be irritating disruptions that can be fixed the next day instead of needing an emergency repair in the middle of the night.

However, there are those repairs that need immediate action. Forget about a busted pipe and all your stuff in your one-bedroom apartment could have serious damage. A malfunctioning fire alarm can keep you -- and your next door neighbors -- restless all night. Emergency maintenance may also be needed when your if they are on another service call to a voicemail, which then goes to the on-call night manager, who then forwards the request to a contractor,who then comes over to your place to start repairs.

The response between the separate methods can seem staggering, especially when you’re thinking about your family’s safety . If your apartment building has 24-hour emergency maintenance, then they should be at your apartment in minutes or at a minimum give you a reasonable idea when they’ll be there. That’s much better than sitting around for hours hoping an outside service will show up.

3 Maintenance Questions To Ask On An Apartment Tour

Exterior view of a Fishers apartment building.

While you go on an apartment tour and learn about the luxurious apartment amenities in Fishers, you should also ask about the emergency maintenance procedures. Especially, ask these three questions:
  • Does your building use on-site maintenance workers or do they use contract technicians?

  • Can you request maintenance by phone or online?

  • Can you explain the emergency maintenance procedure ? And how long does it take for a real person to help?

These are responses that you should be comfortable with before it’s 1:00 AM Sunday morning and you’re watching the apartment flood pouring down from the upstairs unit’s bathtub.

The Flats at Switch Provides 24/7 On-Site Apartment Maintenance

With The Flats at Switch, we want you to feel safe and secure in your apartment. That is why we offer on-site maintenance that can complete your emergency maintenance request 24/7/365. Just call us at 317-597-5275 or hit the “book a tour” button today!